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Due to Chinese government regulations, flights to Mainland China are currently limited to 75% of capacity for both revenue and passport travel. Please be mindful of this capacity control and be prepared for alternative travel plans when booking travel to China.
The Chinese government has issued entry restrictions for passengers traveling to mainland China. Only Chinese nationals and those holding passports exempt from this rule are allowed to enter. To find out if you are allowed to travel, please contact the Chinese Embassy. In addition, Chinese passport holders are required to complete an epidemic and health questionnaire on the WeChat app every day for 14 days before (and including) the day of your flight to China. Completing the app questionnaire is a requirement for boarding flights to Mainland China. For more information, seeEmbassy of China in the USAand theCivil AviationAdministration of Chinasites. Finally, United reminds you that all passengers entering mainland China will be subject to a COVID-19 test and undergo a 14-day mandatory quarantine at their own expense as a result.
Due to Australian government regulations, capacity on United's SFO-SYD flights is currently limited to 50 passengers for both revenue and passport travel. Please consider having alternative options at this time. SYD SFO flights are currently not capacity controlled.
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Flight List Policies and Procedures
Flight lists must be prepared at least 48 hours in advance for international flights and 12 hours in advance for all other flights. Travelers may not book multiple leisure bookings in different cabins on the same route for the same voyage; the desired class of service, based on eligibility under the ZEDa agreement signed with United, should be specified at the time of booking.
must create their flight listing using the UAWeb FlightListing Tool (available through the ID90T website).www.id90travel.com
- Username: XXemp (XX = your two-letter airline code)
- Password: ### (### = your billing code/three-digit ticket identifier)
IMPORTANT TO KNOW WHEN LISTING:
- THE NAME ON THE TICKET MUST MATCH THE NAME ON THE LISTING EXACTLY.
- IF THE TICKET IS ISSUED AS ROUND TRIP, THE ORDER MUST BE CREATED ROUND TRIP.
Once the PNR is created, changes to the itinerary - dates and/or flight numbers - can be made by calling our ePassport desk at +1-866-359-3727. It is open 24 hours. There are no fees for this type of change.
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All refunds for unused tickets or travel with a lower cabin than that purchased (if the agreement allows) must be submitted no later than one year after the ticket issuance. The refund request should be submitted as soon as possible to allow time for re-submission if there are any issues with the refund process.
Refunds for unused tickets should be processed through the same tool through which the tickets were purchased. For example, if the ticket was purchased from myIDTravel, the refund should be requested through myIDTravel.
Refunds for traveling in a lower cabin than the one purchased (if the agreement allows) should be submitted atunited.com. It is not necessary to log in to a MileagePlus account when completing the claim form. On the form, please provide an explanation of the reason for the refund, e.g. B. "Bought a trip in C class but put it in Y class". It can take up to 14 days for the refund request to be processed.
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On Wednesday and Thursday 26th and 27th October 2022 there is an embargo on all NEW tickets issued through myIDTravel. During this time, United is transitioning to a new pricing system and will not be able to issue new tickets (ZED and Duty Travel) for travel on United using myIDTravel. All existing tickets will continue to be redeemed for travel. If you are traveling on United on any of these dates and are booking through myIDTravel, please make sure to purchase your tickets before the embargo. Please have replacement tickets available for alternate routes as you may cancel and receive a refund unused.
If your airline issues the tickets itself, e.g. AA, BA and AI or if you buy your tickets through ID90 Travel you should not be affected by this embargo.
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Flights included, excluded
All UnitedExpress flights operated by Mesa-YV, Republic-YX, SkyWest-OO, Go Jet-G7, Commutair-C5 and Air Wisconsin-ZW are included.
Codeshare flights operated by Star Alliance or other codeshare partners are excluded, as are ferry/positioning or all-cargo flights.
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Temporary switch to the SFO-PVG-SFO service
Flights to/from Shanghai (PVG) make a stopover in Seoul (ICN) to replace crew, but disembarking and boarding of passengers is not permitted. United will continue to monitor the situation and will assess the schedule as necessary.
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Employees of other airlines and their family members may bring a pet on a United flight (subject to destination, aircraft and cabin restrictions). Reservations for Pass travelers are not required in advance, but other policies and fees are the same as turnover travelers. For more information, seeUnited.com Pets in the cabinSide.
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- Employees, retirees and their travel entitlements are exempt from the first checked bag fee up to a maximum weight of 50 pounds. (23kg). All passport drivers pay excess and excess baggage fees in accordance with customer fees.
- Employees, retirees, and their travel entitlements are permitted carry-on baggage per the Revenue Passenger Policy for normal economy travel (not Basic Economy). This policy can be found atunited.com.
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- The overall appearance of the pass riders should be neat, tidy, clean and tasteful.
- Dress should be respectful of fellow travelers, staff and pass drivers.
- Passengers are permitted to wear denim clothing (eg, jeans), shorts no more than three inches above the knee, and athletic shoes when traveling in the Coach or Business cabin.
The following clothes areunacceptableany cabin, but not limited to:
- Any clothing that shows a midriff.
- Clothing that reveals every type of underwear.
- Clothing designated as sleepwear, underwear, or swimwear.
- mini skirts
- Shorts that don't meet 3 inches above the knee when standing.
- Form fitting Lycra/Spandex tops, pants and dresses.
- Clothing with offensive and/or derogatory terminology or graphics.
- Clothing that is excessively soiled or has holes/tears.
- Any clothing that is provocative, inappropriately revealing, or see-through.
- Strandartige Gummi-Flip-Flops
THE JUDGMENT OF CUSTOMER SERVICE WILL BE EXCEPTED IN ALL MATTER RELATING TO DRESS CODE.
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Check-in and check-in procedures
Passport travelers can check in up to 24 hours in advance via the United Mobile App (available or Apple and Android mobile devices), United.com, or an airport kiosk. For international travel, travelers can also scan their passport themselves using the United app or an airport kiosk.
You can upload your booking to the United app prior to check-in by selecting the "My United" button at the bottom of the screen, then selecting the "Travel" button and then entering the requested booking details. Make sure the "Add to my trips" selector is checked. This saves your retrieved ride in your app for later reference and to facilitate check-in. This also activates the Travel Ready Center, which will inform you of all the documents you will need for the trip, such as , making your process at the airport easier.
United primarily uses a standby automation (SPA) process to release seats for passport travel. Seats are normally automatically vacated 30 minutes prior to departure for US domestic flights and 1 hour prior to departure for international flights. Some flights may be released earlier or later depending on the flight load and/or operational status of the flight. If your mobile phone number and/or email address is saved in your booking, you will receive an SMS or email as soon as your seat has been released. As long as you've loaded your booking into the United app, you'll be able to see your boarding pass(es) in the app and board when your group is called. If you wish to change your seat, you can also change your seat assignment through the United app as long as the flight agent has not restricted the flight to gate control. If you do not have the United app, did not save your mobile number and/or email address when booking, and/or did not save or check-in the booking through the United app, please watch the Gate TV monitors, to see when you were released with a seat and ask the agent for a paper boarding pass at that time.
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As of August 13, 2018, the following train stations will no longer accept cash as a form of payment. Only credit and debit cards are accepted as payment for departure taxes and other applicable fees.
- BZE (Belize City)
- BOG (Bogota)
- EZE (Buenos Aires)
- CAVE (Guatemala City)
- LIM (five)
- MGA (Managua)
- UIO (Quito)
- SJO (San Jose)
- SAP (San Pedro Sula)
- SALZ (San Salvador)
- SCL (Santiago)
- TGU (Tegucigalpa)
LIR (Liberia), PTY (Panama City) and RTB (Roatan) all switched to cashless stations earlier this year. Due to local government regulations, we are still required to accept cash in GIG (Rio de Janeiro) and GRU (Sao Paulo).
How do I find my United Airlines itinerary? ›
United Airlines: From the homepage, click Reservations on the top left, then Change or View Reservations; you'll add your name and confirmation number, then click Find. If you have a MileagePlus account, you can log-in to that and find the flight itinerary there.How do you use myIDTravel? ›
In order to access myIDTravel, you must be logged into the Employee Website. Mesa has implemented a single sign-on with myIDTravel so you will be automatically logged into the myIDTravel site from the Employee Site. Once logged into myIDTravel, you will be redirected to a privacy page, as shown in Figure 1.What do the letters mean on myIDTravel? ›
Business/first class:A, C, D, F, I, J. Premium economy class:W. Economy class:B, E, Y, X.How do I read seats on myIDTravel? ›
MyIDTravel, the most prevalent booking portal for ZED ticketing, uses a smiley face system to rate how open or full a flight is: Happy Green Face: flight loads are wide open. Serious Yellow Face: there are some seats available. Sad Red Face: there are little to no seats available.Is itinerary same as flight ticket? ›
A flight itinerary is simply a schedule of flights, while a flight ticket is an actual document that allows you to board the plane.Is itinerary same as plane ticket? ›
Is a flight itinerary the same thing as a ticket? The itinerary can be a proposed route or a confirmation of your travel plans, but you'll still need to check-in and get a ticket to board the plane.What airlines are part of Zed? ›
ZED stands for Zonal Employee Discount. This is a multilateral agreement, created in 1994 by Aer Lingus, Air Canada, Austrian Airlines, British Airways, Lufthansa, Malév Hungarian Airlines and SAS.Is there a myIDTravel app? ›
myIDgo – Airline Staff Travel Discount App
And do you want to see all of your booked myIDTravel flights in the same app? Then myIDgo is the perfect choice for you!
Zonal Employee Discount (ZED) is a multilateral agreement for reduced rate personal travel by airline employees and other travelers.What do the smiley faces mean on Myidtravel? ›
You will notice smiley faces beside the flights listed to indicate the the flight loads. A sad red face means the flight is fairly or completely full. A yellow face means soso. A green smiley face indicates the flight is fairly open.
What does Z mean at the end of a flight number? ›
If “Y” or “Z” is used, specify, in the route section of the flight plan, the point(s) where a change in flight rules is planned. Similarly, where there is more than one change in the type of flight rules, the code to be used is to reflect the first rule, i.e., use “Z” for VFR/IFR/VFR.Why do some flight numbers have letters? ›
The letter component of the flight number is fairly straightforward: They represent the carrier. For example, Delta uses DL, American Airlines is AA, and United is UA.How do I find my flight seating chart? ›
There are two airplane seat information websites that you can use to get seat information in advance of your flight: SeatGuru and SeatLink. Both work very similarly. SeatGuru shows you airplane seat maps online so you can find out whether your airplane seat is over a wing or next to the toilets.How do I check my flight seat before booking? ›
Check the airline's app
Many airlines provide information such as seat maps that are accessible via their apps and websites before the day of travel. These maps will show you the layout of every seat on the plane and whether it's been booked or not.
Occasionally, aircraft with a seating structure of 2+2 may letter the seats as "ACDF" to keep with the standard of A/F being window and C/D being aisle on short-haul aircraft (which generally have 3+3 seats).Is an itinerary a list? ›
The word itinerary is a list or plan of things to do during a trip. On an organized tour, the travel agency will give the travelers an itinerary describing the different places they will go and things they will see. A schedule is a list of things to be done at a certain time.What are the 3 types of itinerary? ›
22.1.2 Types of Itinerary
Thus, the five types of itinerary can be tourist's itinerary, tour manager's itinerary, escort or guide's itinerary, vendor's itinerary and coach driver's itinerary.
Your boarding pass is your “ticket” to board the plane, but technically your ticket is generated as an “e-ticket,” or an electronic ticket, when you book your flight. Your boarding pass will be generated upon check-in, either online or at the check-in counter.Do I need to print itinerary for flight? ›
The airline definitely does not need a printed air ticket. They can get the ticket and itinerary from any government issued photo id - from your name. Of course, they would insist on a passport and visa for international travel.How long does it take to get itinerary? ›
It depends on how intricate your needs are, but in most cases, you will receive an itinerary within 4 days after your travels are discussed.
Do I need a itinerary for travel? ›
Travel itineraries ensure that you can manage your time. A travel itinerary must include your travel time to certain numerous attractions with a leeway for unforeseen circumstances like weather conditions and traffic. This might affect your plans but with a travel itinerary on hand, you can be more flexible.Do airline employees fly first class? ›
Different airlines have different policies when it comes to the flight benefits that employees receive. At many airlines in Europe, employees can fly up to business class on a space available basis, but never first class. At other airlines it depends on your rank, and only select employees can fly first class.How does Zed work? ›
The ZED is a passive stereovision based camera that reproduces the way human vision works. Using its two “eyes” and through triangulation, the ZED understand its surroundings and create a three-dimensional model of the scene it observes.Does Zed fare have first class? ›
First class ZEDS are very very rare in spite of what "Google" search/posts. The ZED fare are most "always" in the coach cabin - low - medium - high - with the MEDIUM being the norm.Who runs Myidtravel? ›
Lufthansa Industry Solutions developed myIDTravel together with a large customer community, which means that it has a myriad of functions that cover almost all requirements.How do I get ID90 to travel? ›
To use ID90 Travel, you need to be an airline employee and register on the website to access available discounts. You can add "Friends and Family" to your account so they too can browse and purchase trips, but only if this is in line with your company policy.How do I verify my ID at the airport? ›
Check-in and required documents
This form must remain with your child during their journey. At check-in, parents / guardians will also need to provide: A birth certificate or passport as proof of the child's age. The adult's government-issued photo ID with their current address.
ADT: adult. CHD: child. INF: infant without a seat. INS: infant with a seat. UNN: unaccompanied child.Do all airline employees fly for free? ›
Free tickets are available on flights the airline you work for operate as well as ones you don't. What most airlines do is arrange with each other to offer seats on aircraft that are not full to other airline's employees.What is an apex ticket? ›
APEX is an acronym used in the travel industry to describe a type of airline fare that is discounted due to certain usage restrictions. APEX stands for advance purchase excursion fare. These fares tend to be heavily discounted due to the numerous restrictions involved and are generally non-refundable.
What does 3 dings mean on a plane? ›
A high-low chime is a call for the other flight attendants or the flight deck to reach each other. And then there's the chime that, hopefully, you'll never have to hear: three high-low chimes, which signals an emergency situation.What does 2 dings on a plane mean? ›
20 Minutes Before Takeoff: Two dings in a row, the first a higher tone, repeated twice. This is an intercom call, indicating that one crewmember wishes to speak to another.What does R2 standby mean? ›
R1 Confirmed: you can book your seat. You are not on standby. You will fly. R2 Standby: you will fly, maybe.What does class H mean on a flight? ›
H = Economy/Coach Discounted, but usually is able to be upgraded to Business Class. K = Economy/Coach Discounted. L = Economy/Coach Discounted. M = Economy/Coach Discounted, but is able to be upgraded to Business Class.What does Q14 mean on my boarding pass? ›
Q14. What is denied boarding? Denied boarding occurs when the number of passengers present for boarding exceeds the number of seats available on a flight. This does not include situations where a passenger is refused transport for safety, security or health reasons.What letter is basic economy on United? ›
For frequent flyers, fare classes are the key to mileage earnings and elite credits, too — a basic economy customer ("N" class) will earn far less than a business traveler on a full-fare "Y" ticket, for example.What does a 4 digit flight number mean? ›
Four-digit numbers in the range 3000 to 5999 typically represent regional affiliate flights, while numbers larger than 6000 are generally codeshare numbers for flights operated by different airlines or even railways.Why do Plane numbers start with N? ›
Where do N-numbers come from? The U.S. received the "N" as its nationality designator under the International Air Navigation Convention, held in 1919. The Convention prescribed an aircraft-marking scheme of a single letter indicating nationality followed by a hyphen and four identity letters (for example, G-REMS).What do all the dings mean on an airplane? ›
Many airplane travelers are well aware of the particular “ding” sound that rings through the cabin while they're on a flight. Most of the time, it could mean the seatbelt sign has been turned off or on, but the familiar tones are also part of an airplane crew shorthand.Is there a seating chart app? ›
Seats is a classroom management app that makes smart seating charts and selects volunteers just like you would, but faster and easier. And new in Version 2, Seats has several attractive and customizable ways of showing a map of your classroom.
Can you see which seats are booked on a flight? ›
If the airline (although you don't specify which airline you're planning on travelling with) has the option to select seats at the time of booking then yes you will see a seat plan and you will be able to select your seats. Lots of airlines allow you to see the seating chart showing available seats before you book.Can I see what seats are available on a flight? ›
Go to http://www.travelocity.com/ and enter travel dates and times and click on Search Flights. Usually, a long list of flights will appear. Once you have chosen your flight, click on the View Seats link. The Current Seat Availability will be shown in a new window.Why does my boarding pass not show my seat? ›
You need to show additional documents
If you had not previously selected a seat, some airlines cannot automatically issue a boarding pass with a seat assignment until the documents are checked. These can include everything from COVID vaccination checks to destination entry visas and passport expiration dates.
You can select passenger seat or you can check-in through auto assigned seat. Your boarding pass with the auto-assigned seat(s) will be sent via email, 3 hours prior to the flight departure.Do you get your seat number when you check-in online? ›
Your seat number will be shown on the boarding pass upon completion of check-in. Tips: Web check-in and Mobile check-in available 14 days prior to your flight departure up to 1 hour prior to STD (scheduled time of departure).Is seat A or B by the window? ›
The 'true' window seats right next to the window (the A and K seats in the map above) tend to be more private. For the center seats, you will see that the rows alternate between rows with two seats very close together and rows with seats far apart.What is the best seat on the plane? ›
Exit rows, aisle or window seats, and anywhere close to the front are typically considered the best seats on a plane. On a short business trip, you might want an aisle seat near the front of the plane so you can debark as quickly as possible on arrival.What is the best seat to choose on a plane? ›
Best seat for legroom: A bulkhead or exit-row seat. Best seat for sleeping: A window seat in a bulkhead row. Best seat for extra space without a seatmate: A seat towards the back. Best seat for a tight connection: A seat closest to the front exit.How do I find my itinerary ticket number? ›
Find the airline code and ticket number on a paper ticket. On a paper ticket, the airline code and ticket number is located at the bottom center of the ticket.How do I download my flight itinerary PDF? ›
Example: You have identified your ideal itinerary: You have come to a Trip Summary screen – or some other screen which shows the full itinerary, dates and price, see example here. Save your web page as a PDF to your local machine: Click File -> Print -> Save As PDF (this process will vary slightly by browser).
How do I check my flight booking? ›
You can also log in to the airlines' website and check the flight status information using your unique PNR (Passenger Name Record) code. You can pick up the PNR code from your flight ticket. Q) How can I make a flight enquiry? A: You can make a flight enquiry on the airlines' website using your PNR code.What is your itinerary number? ›
The Itinerary Number, as Burhan mentioned, is simply a tracking number for the specific reservation system you booked through, be it an OTA (online travel agency), a bricks & mortar agency, tour company, etc. It is really only applicable when talking with the agency/agent that did your bookings.Is flight number the same as itinerary number? ›
Are Flight Numbers and PNR Numbers the Same? No, flight numbers and PNR numbers are different. PNR (Passenger Name Record), also called PNR number or PNR Code or booking reference number, is made up of 6 alphanumeric characters, a mix of both letters and numbers in no specific order.Is reservation number same as flight number? ›
A flight number is not the same as the confirmation number you receive when booking a reservation. A confirmation number is typically an alphanumeric code used to identify your reservation and expedite the check-in process.How do I find my flight without a confirmation number? ›
Call the airline. They should be able to find your reservation by your name and travel dates. Usually your name and specific flight and date are needed.How do I make my itinerary detailed? ›
Make a section for each day that has a detailed outline of the schedule, including time stamps, locations, and contact details, if needed. If you're making a travel itinerary, be sure to include flight info, hotel addresses, and backup plans for specific activities.How do I create a travel itinerary for free? ›
- Itinerary planner apps, tools & websites: TripHobo. ...
- TripHobo. Don't know where to start with your trip planning? ...
- Roadtrippers. ...
- Itineree. ...
- Tripit. ...
- Pebblar. ...
- Rome2rio. ...
- Trip Bucket.
- Step 1: Choose your destination. ...
- Step 2: Make a Travel Budget. ...
- Step 3: Track and Book Flights. ...
- Step 4: Book your accommodations. ...
- Step 5: Book your transportation. ...
- Step 6: Research, Research, Research. ...
- Step 7: Google Maps. ...
- Step 8: Make your itinerary (with our travel itinerary template!)
Visit the airline's website to see if it is possible to check in online before departure. Check in using the airline's booking number which can be found in your travel document. If you have bought the check-in service at the time of booking, we will check in for you; or, more precisely, our partner PassNfly will do so.Is booking confirmation same as e-ticket? ›
A booking reference number is more like a label or a folder containing one or even more e-tickets depending from the kind of trip booked. A person can check-in with the booking reference number, but if no e-ticket has been issued, that person isn't going anywhere.